Trade Sep-Oct Interactive - page 9

Next the team must identify the
key employees who will need to
be trained in Porsche Consulting
principles. One concept they learn
is what Firchau calls “lean goggles”
– a means of identifying and
eliminating waste from a company’s
existing processes.
“‘Lean goggles’ help our clients focus
on value – only those things for
which the end user or customer is
willing to pay,” notes Firchau. “We
teach our clients how to replace
waste within processes with value-
adding activities, rather than simply
adding people, money or space to
increase productive output.”
This principle of waste reduction can
be broadly applied in many indus-
tries. Dr. Hamid Shafie, Chief
Knowledge Officer of the American
Institute of Implant Dentistry (AIID),
sees a great deal of waste in his
profession. Porsche Consulting and
the AIID have collaborated to
produce the world’s first lean implant
practice methodology course.
“It’s not difficult to uncover waste
built into everyday practice. Time
is wasted: the surgeon waiting as the
operatory is set up; patients delaying
follow up appointments; surgical
assistants leaving the operatory for
supplies,” says Shafie. “At the same
time, we often encounter unneces-
sary or overstocked supplies,
redundant processes and paperwork,
and a host of other challenges.”
Dr. Shafie believes Porsche Consult-
ing’s operational excellence method-
ology can make implant practices
more profitable and efficient,
reducing the time oral surgeons
spend performing non-clinical tasks.
He also sees patient benefits like
increased safety and satisfaction.
“Implant dentistry is by no means
the only area of medicine that
needs to improve the quality of
care while reducing costs,” adds
Shafie. “If we want to contain
healthcare-related spending, there’s
no question waste reduction will play
an indispensible role.”
From General Principles
to Custom Solutions
A critical component of the
Porsche Consulting approach is
making sure clients understand how
to apply operational excellence
principles to their own environment.
The training program always has a
practical exercise component, such
as a truck building simulation, so
that the group of key employees
being trained can experience the
improvement and transfer it to
their colleagues.
“We provide state-of-the-art training
facilities such as Porsche Akademie,”
explains Firchau. “We have several
locations around the world and are
looking forward to opening a
Porsche Akademie campus in Atlanta
at ‘One Porsche Drive,’ the future
home of Porsche in North America.”
The Porsche Consulting team also
helps the employees of its clients
create plans for overcoming what-
ever obstacles the client is facing:
reducing complexity within products
and processes, shortening production
cycles, increasing output and
quality, improving supply chain
management and more. The client
employees and the Porsche Consult
German American Trade Sep/Oct 2013
9
C O V E R S T O R Y
Clients complete the truck building simulation at the Porsche Akademie campus in Leipzig, Germany.
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