CLAIM INSTRUCTION
AIG’s goal is to process your claim within
72 hours of receipt. The following steps will assist us in promptly processing
your claim. Submitting an incomplete form will result in
delays in the payment of your Claim.
·
Complete of the claim form in full each time you are seen for a
new Sickness or Injury. Answer all questions, even if the answer is
"none" or "N/A."
·
Bills submitted must include the original detailed
Physician's bill, including:
§
Insured's name
§
Name of sponsor through which you are offered insurance (i.e.
school or institution)
§
Charges incurred
§
Diagnosis
§
Date of service
§
Federal Tax ID Number of the provider -- you may need to ask the
provider for this.
·
If another health insurance plan is the primary payer, you must
include a copy of the other plan's Explanation of Benefits (EOB) when you
submit your claim form.
·
Be certain that the name on the bill you are submitting is the
same as that which is indicated on your ID card. If not, please enclose a short
note of explanation.
·
Automobile Coverage - Benefits payable under this Plan will be
coordinated with any other automobile coverage. Benefits under our Plan will
also be coordinated with benefits provided or required by any no-fault
automobile coverage statute, whether or not a no-fault policy is in effect.
This Plan will be applied on a secondary basis to any state mandated automobile
coverage for services and supplies eligible for consideration under this Plan.
·
All claims must be filed with our office within the twelve (12)
month period from the date of the incurred expense.
·
Keep a copy for your records.
·
Send to
AIG
Claim Services
A&H
Claims Department
P.
O. Box 15701
Wilmington,
DE 19850-5701
·
If you have questions, call 800-683-1427
Following these instructions will expedite the payment
of your claim.